Corporate IT solutions
and services

Key aspects of IT consulting in implementing Information systems

Business process analysis

Consultants examine a company’s existing processes, identify needs and challenges, and determine how information systems can address them.

Selecting the right solutions

Based on the analysis, specialists recommend the most suitable software products—whether off-the-shelf platforms or custom solutions—taking into account the company’s scale, budget, industry specifics, and strategic goals.

Implementation strategy

A step-by-step implementation plan is developed, considering technical, organizational, and human resource factors.

Implementation support

IT consultants coordinate collaboration between the client, developers, and other stakeholders, ensuring timelines, quality standards, and project goals are met.

Training and process adaptation

Employees are trained to work with the new system, while internal policies and workflows are adapted to align with new technologies.

Performance evaluation

After implementation, results are assessed to measure how effectively the system improved operations and whether project objectives were achieved.

Progressive Media specialists provide consulting and deliver the following services:

Technical сonsulting

Analysis of system architecture, configuration, integrations, and overall state in the context of current business and technology requirements. Identification of limitations, growth points, and scalability opportunities.

• Review of existing IT infrastructure and software in use
• Guidance on configuration optimization and system enhancements
• Evaluation of system suitability for new business needs
• Support in making informed technical decisions

Usability audit (UX/UI)

Assessment of ease of use, visual design, and interface logic. Evaluation of how user experience impacts behavioral metrics such as conversion rates, engagement, and system reliability. For corporate solutions aimed at employees, this may apply to intranets, information portals, or specialized automation services where performance and response time are critical.

• Analysis of user flows and interface design.
• Usability testing with focus groups (when required).
• Identification of barriers and pain points.
• Recommendations for UI/UX improvements to increase efficiency.

Technical audit

In-depth analysis of technical implementation, including code quality, performance, architectural practices, resource load, and system resilience.

• Review of code structure and readability.
• Detection of technical errors and bottlenecks.
• Assessment of scalability, modularity, and fault tolerance.
• Recommendations for refactoring, performance optimization, and cost reduction.

Information security audit

Evaluation of the current security posture of IT systems, identification of vulnerabilities and potential risks, considering emerging threats and industry specifics. Recommendations for strengthening security measures and ensuring regulatory compliance.

• Review of access settings, security policies, and data storage practices.
• Vulnerability testing across infrastructure and applications.
• Assessment of compliance with relevant standards and regulations.
• Delivery of a detailed report outlining risks and remediation measures.

Progressive Media specialists provide consulting and auditing for business systems hosted in cloud services (SaaS) — including Bitrix24, amoCRM, MoySklad, and others.

Scope of Work

• Functional Audit — verification of logic, automations, roles, and reference data
• Usage Analysis — assessment of user activity, data quality, and process efficiency
• UX/UI Audit — identification of usability issues and user barriers
• Integration Review — diagnostics of connected services and data exchange

Deliverables

• A detailed audit report outlining issues and actionable recommendations
• Improved usability and efficiency — with some enhancements applied even during the audit process
• A development roadmap and upgrade plan within the current SaaS platform

Core project framework

Consulting and analysis

Interviews with the client, review of processes, pain points, and objectives — preparation of a solution concept.

System analysis

Formalization of requirements, development of process logic, UX scenarios (if needed), and system architecture.

Concept design

System architecture, roles, workflows, intranet structure (if required), and interaction models.

Project documentation

Comprehensive technical and functional specifications, including detailed requirements documentation.

System deployment and configuration

Installation, creation of the base structure, access rights setup, templates, and other system settings.

Integration

Data exchange with 1C, websites, and external services via APIs, webhooks, and other mechanisms.

Implementation and adaptation

Configuration of processes tailored to the client’s specifics: roles, workflows, and automation.

Custom development

Development of individual modules, business logic, and additional interfaces.

Testing

Validation of system functionality in a test environment, error resolution, and scenario verification.

Training

Training sessions, manuals, video guides, and onboarding of administrators and key users.

Pilot launch

Limited rollout in selected departments to identify potential issues before full-scale deployment.

Support and continuous development

Ongoing consulting for portal administrators, as well as system enhancements and functional expansion.

Scope of support services

Client Service and SLA-based support

Consulting, rapid assistance, intake and processing of client requests, and prompt resolution of issues with clear communication

Process automation and optimization

Design and implementation of new workflows, along with fine-tuning and optimization

Performance analysis and recommendations

Regular audits of system usage, reporting, and development roadmaps

Interface and template customization

User cards, views, filters, and visual enhancements

Enhancement and feature expansion

Modification of existing modules and development of new functionality

Integrations

Connection of external services such as BI platforms, calendars, messengers, 1C, and others

DevOps services

Infrastructure support, CI/CD pipelines, security and monitoring

Technical maintenance

Software updates, server migrations, data backups, and data cleanup

Scope of work

Current state analysis

Assessment of functionality, issues, and business risks in existing systems.

Platform selection

Identification of the optimal solution based on company goals, scale, and structure.

Migration planning

Definition of stages, timelines, responsibilities, and preparation of a detailed roadmap.

Data preparation

Data cleansing, structuring, and preliminary transformation.

Data transfer

Automated migration using scripts, APIs, and import/export tools.

Testing

Verification of functionality and completeness of data on the new platform.

Production rollout

Transition of users and processes to the new system.

Support and continuous development

User support, training, enhancements, and scaling of the new environment.

Examples of migrations

• From amoCRM to Bitrix24, with clients, deals, and pipelines preserved.
• From Excel/Google Sheets to a PIM/DAM or HRM system.
• From legacy on-premise software (1C, outdated ERP) to a cloud solution.
• Consolidation of multiple disconnected custom systems into a unified platform.

Main Types of Migration

Data migration

Transfer of information from one system to another — for example, from an outdated database to a modern one (e.g., MS Access to PostgreSQL). Often accompanied by data transformation, cleansing, and validation.

Application migration

Transfer of software from one runtime environment to another — for example, from on-premise servers to the cloud, from one OS to another, or to a newer version of the platform.

Infrastructure migration

Relocation of servers, data storage, workstations, or entire IT landscapes into new data centers, virtual environments, or cloud platforms (e.g., IaaS or SaaS solutions).

Business system migration

Replacement of legacy enterprise systems (e.g., ERP or CRM) with new platforms, including migration of historical data, reference directories, and core business logic.

Key types of integration

Data integration

Ensuring a single source of up-to-date information through synchronization and data exchange between systems (e.g., transferring client data from a CRM to a document management system).

Application integration

Connecting various software solutions to automate end-to-end business processes (e.g., automatically transferring orders from a website into an ERP system).

Interface-Level integration (API)

Using standard protocols and interfaces (REST, SOAP, etc.) to connect systems and services.

Business Process integration

Configuring workflows across multiple systems so that users experience seamless processes without noticing system boundaries.

External system integration

Connecting with external platforms such as banks, tax authorities, marketplaces, logistics providers, and more.

Integration stages

Analysis of current IT architecture and business needs

Identifying which systems require integration and determining what data or processes need to be synchronized.

Integration architecture design

Defining methods and tools for connecting systems (via APIs, data buses, ETL tools, etc.).

Implementation and testing

Setting up connections and data transformations, testing accuracy and exchange speed.

Deployment and support

Ensuring stable operation of the integration solution, resolving issues, and expanding functionality as needed.

Certificates are issued across four levels — A+, A, B, and C.

As part of the certification process, a comprehensive audit of each agency is conducted. This includes an on-site visit by сertification сenter staff, verification of original documentation, and interviews with employees. The audit evaluates a wide range of factors: service revenue history, the presence of qualified specialists on staff, confirmed references from major clients, overall team size, the number of completed projects/contracts over a given period, and the agency’s years in operation.

In addition to verifying formal indicators, сertification сenter experts identify and validate the agency’s most significant strengths.

RUWARD guarantees that every certified agency or production company undergoes a thorough and independent audit against all formal certification criteria.

Project evaluations were carried out by an independent panel of experts, guided by detailed case descriptions, measurable results, and several additional criteria.

Many companies require custom enhancements. Leading integrators stand out through their attention to operational details, ability to design and manage complex workflows and integrations, deep expertise and analytical approach, as well as specialized competencies in developing tailored solutions.

The Runet ranking is one of the largest and most respected independent rankings of digital companies, web studios, and IT agencies in Russia and the CIS.

It was created to bring structure to the web development, digital marketing, and IT solutions market, while helping clients identify reliable service providers.

The integrator ranking highlights companies specializing in corporate solutions — such as CRM, ERP, and enterprise portals.

Participation and a strong position in the Runet Rating are recognized as a mark of professional excellence and serve as an additional guarantee of quality for potential clients.

1C-Bitrix is a leading Russian platform for building and managing websites, online stores, and enterprise portals.

The system is widely adopted across business, government, and education due to its scalability, security, and extensive functionality.

Being recognized as a Key Partner of 1C-Bitrix is not just a badge — it is a verified status granted only to the most experienced and reliable integrators.

This status means that a company:

• has successfully delivered dozens of projects on the Bitrix platform.
• employs certified specialists who have completed vendor training and passed official exams.
• demonstrates a consistently high level of client support and adherence to quality standards.
• participates in loyalty programs and pilot projects, gaining early access to closed developments and beta features.

For clients, this is a guarantee that web projects will be delivered:

• in full compliance with platform standards.
• with direct vendor support.
• with assured scalability, security, and reliability.

The Russian Association for Electronic Communications (RAEC) is the largest professional organization uniting companies in the digital industry across Russia.

Its members include leading IT companies, software developers, marketing agencies, telecom operators, vendors, and digital integrators.

Only companies with a proven reputation for reliability and expertise, a contribution to the advancement of digital technologies, and adherence to industry ethical standards are admitted to RAEC.

The association collaborates with government institutions, universities, research centers, and international organizations — offering members access to insights, expertise, and resources that are not available to the broader market.

The Adindex Digital Index is a ranking of digital agencies based on surveys of clients in the field of digital communications.

In 2024, more than 1,250 experts from 550 companies participated in the voting. The ranking takes into account key factors such as brand awareness, market share, quality of service, and the expertise level of specialists.

The RUWARD ranking evaluates digital integrators specializing in business process automation, complex web development, and intranet solution integration.

It is designed for large-scale clients seeking comprehensive business automation or digital transformation, CRM implementation, intranet solutions or corporate portals, as well as the development of complex — including high-load — digital projects.

CRMindex is an independent platform and catalog of CRM systems and business services, which has been collecting CRM ratings, their integrators, telephones, helpdesks, and other automation solutions since 2016. The platform aggregates functionality, prices, comparisons, and real user reviews, regularly updates data, and filters unreliable estimates.

The CRM integrator ranking on the CRMindex is based on customer feedback, implementation cases, and additional criteria, making it a practical guide for companies choosing a contractor for a CRM project. A high ranking is perceived by the market as confirmation of the integrator's experience, the number of successful implementations, and the level of trust from the business.

PickTech is an industry platform for selecting IT and digital integrators

The rating helps companies compare contractors, evaluate their expertise and case studies, and select reliable partners for implementing CRM systems and Bitrix24