"Transport Project" LLC is a company specializing in the supply and maintenance of transport equipment and the implementation of solutions for automating transport processes.
The main activities are related to processing large volumes of applications, technical data, and supporting documentation, as well as coordinating the work of field employees.
Need
At the start of the project, key processes were distributed across different systems: applications, documents, and the work of field employees were not interconnected:
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Data about clients and tasks were stored separately, and monitoring deadlines and fulfillment required significant manual effort from employees and management.
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The lack of a unified process logic and operational transparency limited the company's efficiency and complicated scaling.
Solution
Based on Bitrix24 Enterprise, a unified system for managing applications, logistics, and document flow has been established, integrating external services and automating key operations.
Result
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The implementation of the system has enabled the unification of scattered processes into a single digital environment and increased business manageability.
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Application processing has become faster due to the automatic creation and distribution of tasks, while monitoring logistics and the work of field employees has become transparent and accessible in real time.
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The number of manual operations and errors has decreased, document preparation and reporting have been simplified, which has reduced the workload on employees and increased the efficiency of all departments.
Details of implementation
The primary focus was on data centralization, reducing manual labor, and creating a transparent and manageable process model.
The work was built around integrating application processing, logistics, and document management processes within a single system. All key scenarios were linked to work stages and automated, eliminating gaps between departments and ensuring control at every stage.
To manage field personnel, integration with the atlas map service has been implemented. This made it possible to automatically plan routes, track employees' movements in real time, and generate reports on completed work, time spent at facilities, and mileage.
The application processing process has been completely restructured: inquiries from the website and email are automatically recorded in CRM, distributed among employees, and, if necessary, transmitted to the route planning system. This made it possible to speed up the processing of requests and eliminate data loss.
Document management has been transitioned to a systematic format: automatic inventory generation, document completeness control, and centralized storage have been configured. All processes are linked to transaction stages, ensuring transparency and control at all stages of work.
Additionally, integration with government systems has been implemented, allowing for the automation of application preparation and submission, as well as monitoring their status. This reduced the number of manual operations and ensured compliance with regulatory requirements.
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- 100164, Uzbekistan, Toshkent shahri
- Mirzo Ulug'bek tumani, Tepamasjid ko'chasi, 4a-uy (IT PARK)
- OOO “AARTIT”
- TIN: 309036675, OKED 62 01 0
- p/s 2020 8000 4054 5983 6001
- v/s 2020 8840 7054 5983 6001
- ASIA ALLIANCE BANK JSCB,
- Mirabad branch, MFO 01124
- Director: SAMOYLENKO YURIY IGOREVICH
- 100164, Uzbekistan, Toshkent shahri
- Mirzo Ulug'bek tumani, Tepamasjid ko'chasi, 4a-uy (IT PARK)
- OOO “AARTIT”
- TIN: 309036675, OKED 62 01 0
- p/s 2020 8000 4054 5983 6001
- v/s 2020 8840 7054 5983 6001
- ASIA ALLIANCE BANK JSCB,
- Mirabad branch, MFO 01124
- Director: SAMOYLENKO YURIY IGOREVICH
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